ASK AN EXPERT

If you already have the skills but just have a technical question, feel free to contact us for assistance.

DataMax Reporting has been working with Crystal Reports, Business Objects Enterprise, and creating stored procedures since 1997. We have a wealth of knowledge and experience and can save you a lot of time trying to find a solution.

The best part… YOUR FIRST TECHNICAL QUESTION IS ON ME. As long as it can be solved in a reasonable time, I will answer your first question at no charge.

Contact us today to get the answers you need.

 

How it works:

  1. Send an email to sfrend@datamaxreporting.com.
  2. The Subject of the email must start with: DMR Help – xxx (Where xxx is the name of your report or brief question.)
  3. Make sure to include as much detail as possible. Screenshots are always a great way to explain what is happening. If you are able to send a report with Saved Data (File -> Save Data With Report) that will help speed up the ticket. If you are not able to send saved data, an exported PDF of the report may help to visualize the issue.
  4. The fee is $100 per hour. Time is charged in 15 minute increments. An invoice will be sent upon completion of your issue. Your payment options are either by check or through Paypal (extra fees apply for Paypal).
  5. If you would like to prepay for support, you will save money on paypal fees as only one fee will be applied instead of each individual question. However, please note that prepaid support is non refundable.